Due to an increase in fraudulent requests to change employees’ direct deposit elections, the Payroll Department will now require employees to verify their identity prior to processing any changes in Banner.

Employees who want to enroll in direct deposit or change their existing elections should request the form via email (the form will no longer be available on myCharger). The request must come from your University email account and be sent to [email protected]. You will receive an Adobe Sign form to complete and once electronically signed, it will be automatically returned to Payroll.

Once your form has been submitted, Payroll will confirm you initiated the change request and verify your identity. This can be done either in-person or via Teams video chat.

If you choose in-person verification, you can stop by the Payroll Office (Bergami Hall, next to Dunkin) and present your University or government issued identification for verification. No appointment is necessary.

If in-person verification is not convenient or if you are a remote employee, you will need to request a Teams meeting. Please email [email protected] from your University email account and provide at least 3 days/times you are available for a video chat via Teams and Payroll will send you a meeting request. During the video chat (camera required), you will be asked if you initiated the change request and to present your University or government issued identification for verification.

Once we have confirmed you initiated the change request and verified your identity, your information will be updated in Banner.

Please note, if you need to have your direct deposit election deactivated immediately for personal or security reasons, you may contact the Payroll Department directly at 203-932-7280 or 203-932-7230. Your completed form and identity verification will be processed on an expedited basis.