By: Kayla Katt
Contributing Writer
The due date for room deposits for next semester’s housing is around the corner, and the Bursar’s Office has been quite busy this past week. If you’ve been to the Bursar’s Office this week, or ever, you’ve probably noticed that the women working there are actually quite rude.
Paying for school is confusing, especially when factoring in loans, scholarships, grants and the GI Bill. It’d be useful to know how it all works; this is what the Bursar’s Office is for. However, it is hard to get help from people who can, at times, be so rude.
As adults, ages 18 and older, we often take out loans in our own names, or are paying for college ourselves. Because of this, it is very important to know and understand exactly how much our tuition is and how it is split up between room and board, education, and any other costs.
It can be stressful when we have holds on our accounts and are unable to register for the next semester’s classes, move in, or pay a room deposit, and the Bursar’s Office doesn’t help relieve the stress. For the most part, students do not understand the reason for these holds; sometimes we do, and we would just like to resolve it and check one thing of many off of our to-do list for the day.
When entering the Bursar’s Office for this “help” to understand our epay account issues, we are treated and looked at as “children.” When I go into the office for help with my account, I am treated as if I am not an adult and am not capable of resolving or even understanding the situation at hand. When I ask my parents to call and address the situation (because I am frustrated with the lack of help and attitude I am given), the people in the office tell them that the problem is resolved. Normally the person who handles those phone calls is sweet and helpful.
Being a college student is stressful enough with the amount of schoolwork and studying, not to mention constantly being aware of the thousands of dollars in debt we all are, it’d just be nice to know that there’s someone there to show sympathy and to help you out when dealing with the frustrating and stressful problems of paying for college. It would also be nice if someone were there to help simplify and shrink the problem, instead of making it worse and adding more stress to the load already on our shoulders.
