Getting Help at the Peterson Library


WEST HAVEN–The Peterson Library at the University of New Haven offers its students a variety of ways to get help. We have access to a vast amount of information. The library’s website is a direct link from the UNH homepage. Do you want to look up a book in our library catalog? We have an online catalog directly available from the library homepage. For assistance in learning about searching the catalog follow the link from Guides to Research Guides. Choose the ‘Using the UNH Library Catalog (OPAC)’ link. The librarians have also posted many online guides on such items as finding articles, biographical information, book reviews, and statistics.

The following are descriptions on ways to get library help, including a chat service, in-person help at the reference desk, making an appointment, and by telephone and email.

Ask a Librarian: Following the link from the library homepage to Ask A Librarian allows you to choose from several types of assistance the help that is best for you. We offer a reference chat service called infoAnytime which is powered by Using a chat window, website sharing and file sharing, librarians assist with research and reference. This chat service is available 24/7. If you’re working on a paper at 2 a.m. and you have a question, join a chat session with a librarian and get some help right away.

Assistance In-Person or by Telephone: The information desk (also called the reference desk) is always staffed when the library is open. If you have a question about using the library, finding sources, locating journal articles and more, please stop by or call us at (203) 932-7189. The desk is located on the entry level across from the main entrance. We’re pleased to help you!
Someone is always available to assist you anytime the library is open. Generally our hours are: Monday-Thursday from 8:30 a.m. to 11:00 p.m., Friday from 8:30 a.m. to 4:30 p.m., Saturday from 9:00 a.m. to 5:00 p.m., and Sunday from 2:00 p.m. to 10:00 p.m. (Please note that hours vary during exam schedules and holidays.)

By Appointment: You are welcome to make an appointment with one of our reference librarians if you need more extensive help with a paper or project. This is a great idea if you need some one-on-one in-depth help. You may call, email, or stop in to set up an appointment.
Email: You may email us at: [email protected]

Workshops: The librarians also hold several workshops on various topics throughout the semester. Coming up soon are the following database workshops: Academic OneFile on Monday, Oct. 13 at 5:00 p.m., Business and Company Resource Center on Saturday, Oct. 18 at 11:00 a.m., and Mental Measurements Yearbook/Tests in Print on Monday, Oct. 27 at 5:00 p.m.

There is a complete list of what is available, along with workshop descriptions listed on our website.

The library is a great resource for students here at UNH. Asking for help could make using the library a piece of cake.