With anxiety, depression and academic stress reaching unprecedented levels, the demand for mental health services among college students has surged.
At the University of New Haven, Counseling and Psychological Services (CAPS) offers resources to support student wellness. With the surge, though, are these services sufficient?
According to the 2024 American College Health Association National College Health Assessment, nearly 77% of students nationwide reported moderate to severe psychological distress. Additionally, the Center for Collegiate Mental Health’s 2022 Annual Report found that university counseling centers across the country are overwhelmed, with demand for services outpacing staffing increases. According to its website, CAPS provides “short-term individual therapy, crisis intervention, consultation, outreach and educational programming, and referral services to the University community.” Despite the range of services, concerns persist regarding appointment availability and whether the university has adequate staff to address student demand.
For some students, seeking mental health support can be daunting. Stigma surrounding mental health, fears of being perceived as weak, concerns about confidentiality and the belief that they should manage struggles independently often deter students from seeking necessary assistance. Some say they worry that acknowledging mental health challenges could influence how professors, peers or future employers view them. Others are uncertain about what counseling entails or whether their issues are “serious enough” to warrant professional help.
“I have used the mental health services before for pre-existing issues that athletics couldn’t assist with,” said Anita Hodge, a senior criminal justice forensics major. “I value the work they put in to help me become a better version of myself and a better athlete. I believe it’s helpful if you’re honest with yourself and them.”
Vanessa Connolly, a junior fire science major, said as a student athlete she feels additional pressures.
“As an athlete at the school, it is very tough to always have very good mental health,” she said. “There are so many expectations, and sometimes it feels like we can’t talk about it. Just not sure if CAPS will fix all my problems.”
Both students face intense scrutiny, high expectations and challenging coaching dynamics that contribute to stress. Connolly said these pressures often go unaddressed, which makes it difficult for students to admit they need help or feel comfortable seeking it.
In this environment, many students suffer in silence, grappling with mental health issues without adequate support. A 2023 Student Voice Survey conducted by Inside Higher and College Pulse says that faculty and coaches play a critical role in this context. They must strive to be approachable and foster a culture where students feel safe discussing their mental health.
By building strong, personable relationships, professors and coaches can create an environment where students, particularly athletes, are encouraged to seek help and prioritize their well-being .
Mental health experts recommend that universities hire additional counselors, expand telehealth options and implement peer-led support groups. The University of Connecticut and Northeastern University have introduced 24/7 crisis support services, which some UNH students believe would be beneficial on their campus.
A study from the Healthy Minds Network, which surveyed more than 50,000 college students, found that universities with robust mental health services saw improved academic performance and higher retention rates. The study suggests that institutions investing in mental health resources benefit both students and the university.
Some students and mental health advocates believe UNH should expand CAPS offerings, including longer-term therapy options and more flexible scheduling.
“Mental health isn’t something that can always be addressed in just a few sessions,” said Dr. Lisa Moreno, a psychologist who specializes in collegiate mental health. “Longer-term therapy can provide the continuity and depth needed for students to navigate complex issues.”
Beyond individual counseling, students say additional group therapy sessions, student-led mental health initiatives and increased faculty training could create a more supportive campus environment.
A cultural shift is necessary to improve mental health support on campus. It’s not just about expanding CAPS; professors should be trained to recognize when students are struggling. Open discussions about mental health must become more common so that students feel comfortable seeking help.
